At Metalzholic, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us in any way.

1. Information We Collect

We collect information to provide a better experience and improve our services. The types of data we collect include:

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping address, and payment information.
  • Browsing Information: We gather data about your interaction with our website, including your IP address, browser type, device information, pages viewed, and the dates/times of your visits. This helps us optimize your experience.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and track how our website is used. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders, including delivery and payment processing.
  • Communicate with you about your orders, account, or inquiries.
  • Send you promotional materials, special offers, and updates (you can opt out at any time).
  • Improve our website, products, and customer service.
  • Detect and prevent fraud or unauthorized activities.

3. How We Protect Your Information

We take the security of your personal data seriously. Metalzholic uses industry-standard encryption technologies and secure servers to protect your information during transmission and storage. Access to your personal information is limited to authorized personnel only.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party vendors that assist in processing payments, delivering orders, hosting our website, or providing customer support.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights and property.

5. Your Choices and Rights

You have control over your personal information and can:

  • Access or Update Your Information: You can review and update your account details at any time by logging into your account.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe using the link provided in the email or by contacting us directly.
  • Request Deletion: You may request the deletion of your personal data, subject to certain legal obligations.

6. Children’s Privacy

Metalzholic is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently gathered data from a child, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised date will be noted at the top of the policy.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us:

  • Address: 3995 Birch Street, El Paso, Texas, 79922, United States
  • Phone: 915-584-6513
  • Email: [email protected]

Thank you for trusting Metalzholic with your personal information. We are dedicated to protecting your privacy and ensuring a safe and secure shopping experience.